Member Handbook Member Handbook
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THE SANTA BARBARA CHANNELS
SOUTH COAST COMMUNITY MEDIA ACCESS CENTER ACCESS HANDBOOK Adopted by Board of Directors on February 27, 2003 Revised January 27, 2005, February 24, 2005, Table of Contents Chapter 1 What is CMAC Chapter 2 Membership Eligibility and Benefits Chapter 3 CMAC Programs: What’s Allowed? What’s Not? Chapter 4 Getting Started Chapter 5 Using CMAC’s Facility and Services Chapter 6 Scheduling and Playback Requirements Chapter 7 Program Categories Chapter 8 Playback Priorities, Policies, and Procedures Chapter 9 Code of Conduct CHAPTER 1 WHAT IS CMAC? BackgroundCMAC is the acronym for the South Coast Community Media Access Center (CMAC), a non-profit corporation that came into existence on January 1, 2003 to manage both Public Access (Channel 17) and Educational Access (Channel 21) in the cable franchise areas served by Cox Communication. While that remains our official name, we are also known as The Santa Barbara Channels. Our two channels are available in the 68,000 area homes that subscribe to basic cable television, extending from Carpinteria, through Santa Barbara and up through Goleta, the beautiful south coast of Santa Barbara County. These channels have existed in our community for more than two decades. Public Access was managed by Cox; the education channel was housed at UCSB and programmed by a consortium of local educators. The two channels were spun off to a nonprofit through recent franchise negotiations with local governments. CMAC’s goal is to expand the focus and improve the content of each of these valuable community resources. Organizations, just like human beings, change, evolve, and adapt. CMAC is an evolving organization. This Handbook, and our operating rules and policies, are a living document, one that will also change. The intent is to provide rules that are reasonable, clear, fair and which can be fairly enforced. Community Access Channel (17)What is often referred to as Public Access (Channel 17), we will refer to as Community Access. This channel (17) will continue to be a First Amendment beacon, a channel whose only limitations are that programming be non-commercial and not obscene, as defined by applicable laws. One goal of this Handbook will be to remove unnecessary barriers to production. We want to assist local producers to create more and better programming. CMAC commits to looking for ways, through technology, staffing, training, and services to expand the use and breadth of the channel to reach the entire community. As technology and digital delivery systems change, we will also hope to continue to change and evolve. Our intent is to make Channel 17 a community channel, one that reflects the diversity of viewpoints and interests in the area. The rules included in this document are important. The equipment, facilities, and use of channel airtime are a shared community resource, administered by CMAC. The purpose of the rules is to treat people fairly and equitably, to maintain safety, and to preserve these shared resources. The First Amendment right applies to program content. The use of CMAC’s equipment, facilities, and resources is not a right, but a privilege. SBTV21- Culture, Arts and Education (21)Channel 21 is a channel that focuses on the broad definition of education and incorporates culture and arts. Programming shall be commercial free, although PBS style underwriting will be accepted. Programs will primarily come from local educational institutions, but will also feature productions by SB Channels staff and selected other programs that station management believe fits the purpose of this channel. The mission of SBTV21/Culture/Arts/Educaton is to be a mecca for local culture, arts and educational programs, to serve organizations providing such content, and viewers wanting to enjoy this content, to educate our community while serving the larger community on the South Coast. CMAC Mission StatementMission statements succinctly explain why an organization exists. Mission statements are important because they guide both daily decisions and long-term goals. CMAC’s Mission is to provide citizens with access to television and other electronic media resources in order to facilitate public dialogue, free speech and participatory democracy; foster local creativity, education and culture; and reflect our diverse community. CMAC’s Vision Statement A vision statement looks to the future and articulates how an organization wants to be perceived, what they want their legacy to be. The CMAC facility will also be closed on the following dates for all services: New Years Day When a holiday falls on a Saturday, it is usually observed on the preceding Friday; a holiday that falls on a Sunday is usually observed on the following Monday. The facility may be closed on other dates as determined by station management. The Board of Directors CMAC has an approved set of bylaws that determine how the organization operates and governs itself. The bylaws authorize a specific number of board members, including, designated slots for active public access producers and three ex-officio non-voting positions for cable company and government representation. StaffCMAC staff will treat members in a courteous, client-oriented fashion and assist members in fulfilling their production goals. CMAC staff will also be engaged in productions for the channel. CMAC staff will follow the same Code of Conduct (see Chapter 9) that applies to community members. In the absence of the Executive Director, the Operations Director shall be in charge of any normal daily decision involving members and producers. If neither of them is available, the Production Director is in charge. In the absence of the Executive Director, and in the event that an important policy issue arises, the Operations or Production Director shall consult with the Chair of the Board of Directors A list of current staff members is available on the website: www.sbchannels.tv
CHAPTER 2 MEMBERSHIP ELIGIBILITY AND BENEFITS Membership is required in CMAC in order to utilize video production services and to submit programs on either channel. You must be a member and be certified in equipment to use any of CMAC’s equipment, either in the facility or in the field. You must be a member to participate in CMAC’s training and workshops. And you must be certified by CMAC staff in specific equipment in order to use it. Individual Membership is open to any person residing in the CMAC service area, the South Coast region of Santa Barbara County, from Carpinteria through Goleta. Those applying for membership may be required to submit proof of local residency (e.g. a utility bill or driver’s license), current contact information, and a local address and either phone number or e-mail address. Those requesting memberships who are under the age of 18 must obtain written parental consent or that of a guardian. The parent or guardian must assume, in writing, all legal and financial responsibilities for the actions of the minor. The annual individual membership fee will be set by the Board of Directors. Individual members may use the following services:
Service Alternatives are available in lieu of paying fees for any CMAC activity that requires a fee. Individual members who request service alternatives for membership must provide three hours of volunteer work. Service alternatives are also available in lieu of payments for classes. The service alternative rate is computed at $8.00 per hour. CMAC staff shall designate all volunteer assignments; it may include crewing a studio or remote program, assisting at the front desk to welcome and escort guests, or other appropriate duties depending upon CMAC’s needs and the member’s skills. Organizational memberships are available for nonprofit corporations, educational institutions, and other local organizations at a yearly fee as determined by the Board of Directors. This fee is applicable to those groups that intend to utilize the facility for any production related activity. It is not required of groups that submit programming for playback. An organizational membership allows that group to send 5 members for training if that training is specifically related to a video production proposal that will air on the channel. Organizational members may use the following services:
How to Become a Member Non-Members’ Rights
CHAPTER 3 CMAC PROGRAMS: WHAT’S ALLOWED? WHAT’S NOT? CMAC staff will work with you to help get your ideas organized and developed. We want to help you succeed; we want these channels to provide articulate and interesting expressions of the diversity and cultural resources of our community.Community and Educational Access programming is a great opportunity, but it comes with some responsibility. It’s important to understand, at the outset, what is permitted and what is prohibited, to understand and follow all CMAC policies and procedures.Use of CMAC’S equipment and services must result in programming that is played on one CMAC does not preview programming to screen for prohibited content. Producers assume complete creative control over the content of their programs and must abide by programming policies. Producers of access programs assume all legal responsibility for and retain all rights to the content of their program. Producers must secure all releases, copyrights, etc. The producer’s signature on a producer agreement and indemnification form verifies the producer’s acceptance of full responsibility for program content and releases the CMAC staff and Board of Directors from liability or legal fees and expenses incurred as a result of cablecasting the program. This agreement also gives CMAC the limited right to cablecast and, at CMAC’s discretion, to repeat the program on any of its access channels for one year. In general, public access programming may be produced and cablecast with no outside Commercial ContentCommercial content is prohibited on CMAC’s access channels.
The following are prohibited:
CMAC will apply a good faith, reasonable interpretation to questions of commercial content, and will expect producers to respond with a commensurate degree of caution and care. In situations where the commercial content of a program is questioned, CMAC will evaluate the program as a whole and weigh the following factors:
Slander is a false and knowingly malicious oral statement that damages somebody’s reputation. The legal definition is a bit more precise and is refined by case law. Libel is essentially the same act, but in written form. Libel and slander are not criminal offenses but give rise to civil actions, lawsuits for damages. If a viewer believes that an access program contains libelous or slanderous material, the viewer has the option to contact a private attorney to seek action against the producer. CMAC does not preview programming to screen for prohibited content. Members are expressly made responsible for the content of their own programs. Obscene ContentObscenity is not considered protected speech under the First Amendment to the United States Constitution. The public access producer/submitter should be aware that under the Federal Cable Communications Policy Act of 1984 as amended, whoever transmits over any cable system any material that is obscene or otherwise unprotected by the Constitution of the United States is liable for substantial criminal penalties. It’s difficult to determine in advance if something is legally obscene. It usually requires a judicial determination.
Copyrighted MaterialU.S. copyright law prohibits the use of any copyrighted material without permission from the copyright owner. CMAC producers shall not include unauthorized, copyrighted materials in their programs and are responsible for obtaining all necessary permissions. * * * * *
Adult Programming- Safe Harbor Hours
Warning. The following program contains adult material that may be considered It is the Producer’s responsibility to monitor the content of their programs, to correctly complete the Request for Playback form, and to provide the required warning. Failure to comply with the Adult Programming policy may result in the program being pulled and the Producer’s CMAC privileges being suspended. Controversial Programming Programming Involving Non-Profit Organizations
Political Programming Political candidates and advocates for ballot issues are welcome to utilize the services on the same terms as other access users. CMAC maintains the right to limit the length and frequency of political programming in the same manner that it imposes these limits on other programs. In fulfilling its role as a vehicle for community and communication, CMAC shall make an effort to sponsor or encourage balanced, unbiased political programming events. CMAC also reserves the right to preempt other programming in order to provide timely local election-related programming. CMAC may also reserve a sufficient block of airtime during each political season to enable a wide selection of political programs to be cablecast. Funded Projects Funded programs include situations in which a CMAC member is paid to produce a program for air on one of our channels or when an underwriter provides financial assistance or services that support a program. For any funded project, prior to utilizing any CMAC equipment or facilities, the producer must submit a Third Party Agreement, signed by the funder, and approved by CMAC. In addition, the rules for Underwriting Credits (see next page) must be followed. CMAC members may be paid by a third party to produce a noncommercial program, utilizing CMAC equipment and facilities, only if certain conditions are met: • The program is appropriate for air on one of CMAC channels; Underwriting Credits Underwriting credits may not exceed 30 seconds in length, regardless of the number of underwriters. No single underwriting credit may exceed fifteen (15) seconds. All underwriting credits must appear at either the beginning or end of the program. Underwriting credits may not appear in the middle of a program. Underwriters may also be acknowledged verbally by a host, at the conclusion of a program under these same terms and conditions. A credit may contain:
A credit may not contain:
CMAC Production Services CMAC will make a rate sheet available upon request for items such as staff services, studio rental, tapes, DVDs, dubbing fees, etc. Production Partnerships with CMACCMAC management may choose to be a co-applicant for a grant or use its nonprofit 501-c-3 status to co-produce a program for Channel 21. In all situations, CMAC will administer a reasonable administrative fee for all monies received. CMAC will not co-produce with access members for Channel 17 productions and will not use its nonprofit status to serve as a conduit for other organizations to apply for grants, unless it is specifically related to a CMAC staff production. CHAPTER FOUR GETTING STARTED Any resident of the South Coast region who meets the membership criteria previously described (see pages 5-6) is eligible to use the studio to make a production or to check out the equipment. However, before members may use the facility, they must become certified in the use of the equipment they want to use. The purpose of requiring training and certification is three-fold. Our first concern is personal safety. A second concern is maintaining and safeguarding the equipment so that it is properly utilized and available to other users. Finally, we offer training and assistance so that community members may learn how to make quality television programs and to assist those who already know how to do it better.
Classes and CertificationCMAC offers a variety of classes, scheduled on a first-come, first-served basis. Class space is limited. Please don’t sign up for what you can’t complete. Let staff know you can’t attend a class you signed up to take. Some classes require successful completion of another class as a prerequisite; some classes meet for two or more sessions spread over several days. Classes provide instruction on CMAC production equipment leading to certification required to use that specific equipment. At the conclusion of the class, the instructor will determine each class member’s eligibility for certification. If a class member is not ready for certification, the instructor will determine what additional training will most likely prepare the person for certification. Check the CMAC website for class schedules and to register. Basic classes are available CMAC will offer basic classes appropriate to the equipment and facilities available to members. The training and classes may change to reflect new equipment, new technology, or the changing need of the membership. Customized training is available for groups requesting it. A fee may be required. Classes are designed to build on skills acquired in previous workshops. Class WaiversWaivers for CMAC classes and instant certification are possible for people who have
Depending on the class for which the waiver is being requested, the following may also be required:
script, or storyboard.
CHAPTER 5 USING CMAC’S FACILITY AND SERVICES The assigned staff member will have the authority to approve your project based on the information in your Program Proposal. If the assigned staff member has questions or concerns about your Program Proposal, he or she will refer the proposal for consideration at the next weekly staff meeting. You will receive approval or comments on what needs to be done to obtain approval, within a week. Proposals will not be evaluated on the basis of content. Access Equipment and Facility Rules Members are expressly prohibited from renting CMAC equipment to any other parties or persons. Members may not charge any organization, funding source, or underwriter for their use of CMAC equipment, studio, or for airtime. Violations of these policies may result in immediate suspension from the facility and forfeiture of program submission privileges. If you are in doubt, ask.
Studio Reservations and Use, Crew MinimumsFor one-time programs, producers may make one studio reservation at a time, no more than six weeks prior to the requested date, in time blocks up to two and one half hours for a one-hour program and two hours for a thirty-minute program. These blocks include time for set up and tear down. Extensions are possible but must be approved. A producer who has an existing series (see pages 17 and 25 for definition of “series”) may Studio use is intended for live or live-to-tape programs, or for studio segments of an edited production. Each new live or live-to-tape production is required to schedule a tech run-through prior to the first production. At the start of a studio production time, a staff member will check the studio to make sure the lights have been left in the "default" position, props have been put away, the studio and control room are clean, and the cameras have been properly stored. It is your responsibility to meet these requirements at the end of your production. The producer is responsible for finding certified crew members to fill all studio crew positions. Each crewmember must be an active CMAC member, certified to use the equipment he or she will operate during the program. CMAC strongly encourages producers to utilize a complete crew, with each camera staffed and a complete crew in the control room. In general, production values will suffer with a reduced crew; the program simply won’t look or sound as good or be as professional. Viewers are sophisticated. If you are interested in having people watch your program, take the time to plan, light, and crew it correctly. CMAC decisions regarding repeats of programs beyond the promised number of air times may be influenced by the quality of the production. In addition, a reduced crew may inconvenience those using the studio afterwards by causing delays in set teardown. CMAC will permit less than a full crew under the following conditions. No crewmember is permitted to operate more than one camera during a production. If there isn’t an assigned camera operator for every camera, one camera will be locked on a framed shot for the duration of the program. The Director will work with CMAC staff who will lock the camera on a shot that works for the production and which minimizes any potential damage to the camera. In Studio A, there must be at least two camera operators at all times. In Studio B, there must be a minimum of one camera operator. When Studio B is converted to remote controlled camera operation, this policy regarding Studio B will be void. For live call-in programs, there must be one crewmember specifically designated to only answer the phones during the call-in segment. At CMAC’s sole discretion, interns and CMAC staff may fill in as crewmembers. Under no conditions should a producer assume that CMAC staff or interns would be available to supplant their assigned crewmembers. If a producer has a reduced crew and cannot set up or complete their program (including tear down) within the assigned time frame, CMAC has the option of requiring a full crew for the rest of their scheduled productions. The producer does not need to be certified; however, a non-certified producer may not operate any CMAC equipment under any condition. Studio A can accommodate a small audience. No more than twenty-six people, including crew, are allowed in Studio A during a production. Producers expecting to have an audience must expressly mention this in their Program Proposal. Studio B does not accommodate an audience. Producers who wish to present live production must first demonstrate their ability to do so by successfully completing two live-to-tape studio productions prior to scheduling a live cablecast production. The program producer is responsible for the actions of the crew, talent and guests during this scheduled time. It is expected that talent and guests will be escorted to the Green Rooms within the time frame that the studio is reserved. If staff informs the producer of a concern related to a guest or talent, it is incumbent upon the producer to follow up on staff’s concern or request. Following a studio production, the producer is responsible for cleaning up and returning the Green Room, studio, and control room to normal conditions and for checking out with CMAC staff prior to leaving the facility. Studio Series Twice a year, in late March and in late September, producers may apply for series status, which would allow them a six-month season, starting in April and in October. If you are proposing a studio series, we will work with you to assign you a regular studio production time. The specific rules for series status are addressed in Chapter 7. For each six-month season, producers may request a specific studio time slot. CMAC staff will make every effort to honor time slot requests, but will also take into consideration other programming priorities. CMAC will reserve ample space for the individual voice, single-issue programs, and other non-series programming. CMAC’s goal is to achieve a diversity of programming forms and content. Studio Cancellation and No Show Policy Field Equipment: Reservation; Use; Checkout and Check-In Policies Members may not remove equipment from the facility or return it without following CMAC equipment may not be taken out of the CMAC area (Carpinteria through Goleta), Members may not reserve, checkout, or return equipment for another member unless specified and approved in advance by CMAC staff, an approval that will be rarely granted. The rationale behind this policy is to remove ambiguity regarding responsibility for equipment in the event it is returned damaged or returned with some equipment missing. Members are financially liable for damage, loss or theft for all equipment they check out, including replacement or repair cost of equipment lost or damaged while in their possession. Members are also liable for damage, loss or theft of equipment they checked out that is used by their crewmembers. CMAC encourages producers to check their homeowners or renter’s insurance coverage to see if they are covered for these possible liabilities. Members may not allow non-certified persons or suspended members to use equipment they have reserved or checked out. If your reservation period spans a day when CMAC is closed, return the equipment on the next business day. You will schedule specific dates and times to check the equipment out, and to check it in. You are expected to come on time for these appointments. A staff member will make a complete list of your equipment at checkout, and you will sign a checkout form acknowledging your responsibility for the items on the list. When returning equipment, a staff member will check that each item is in working order. Equipment Cancellation and No Show PolicyIf you need to cancel an equipment reservation, call CMAC at 963-3893. If you can’t reach a person, leave a message with your assigned staff member. If you cancel at least 24 hours in advance, you will not be penalized, and CMAC can make your reservation available to other members. If you are more than 30 minutes late for your checkout and have not called to make other arrangements, your reservation will be noted as a no-show and your reserved equipment may be given to someone else. In fairness to others utilizing the equipment and facilities, failure to properly notify CMAC of a cancellation shall be considered a violation of the Code of Conduct (see Chapter 9). Post Production Equipment A certified member may sign up for up to twelve hours of editing time per week. Exceptions may be granted depending upon use patterns. The amount of editing time for any given project will be set by agreement between the producer and the assigned staff member at the time of the initial pre-production meeting. If they cannot come to agreement, the Executive Director may be consulted. Editing facilities are not to be used for viewing or logging tapes. Other equipment is available for those purposes. Preproduction planning is the key to efficient and successful editing. An assigned staff member will work with you to help you design your program efficiently, and can help you with preproduction planning. Knowing not just what you plan to shoot, but why you need it, is a good place to start. If possible, develop a shoot to edit list and, once shooting is completed, develop an editing script. Post Production Cancellation and No Show Policy Standby PolicyCMAC facilities and equipment are available on a first come first served basis. This includes facility reservations that have been canceled or are unused. You may not swap or trade your studio time or equipment reservations with another producer.
To take advantage of cancellations, we encourage you to call the day you would like to use the facility or the evening before. All facilities, equipment and classes are available on this standby basis. If you are trying to get into one of the CMAC classes before your scheduled date, check the CMAC website for a class registration update. You may also consider showing up at an earlier class time to take advantage of any last minute openings. Be sure to call ahead and confirm that the class will be offered. Other Facility Usage Notes All material used in productions should be loaded and unloaded through the back door. Crew, guests, and talent should come in the front door. The door between the two studio control rooms is to remain closed and cannot be used as a passageway. Producers’ Rights Producers can request a program date and time for cablecast, in accordance with scheduling priorities. Producers may request that their programming cease being aired, if they believe that the program information is outdated or obsolete. Producers are not obligated to show any viewpoint other than their own. Community residents with different and opposing viewpoints are encouraged to use the public access channel to express their own ideas.
CHAPTER 6 SCHEDULING AND PLAYBACK REQUIREMENTS Request for Playback Form The Request for Playback form asks whether the program contains underwriting or a commercial sponsor; whether it has adult language; whether it has content or images that may render it inappropriate for children (e.g., excessive violence); nudity or sexual content. There are boxes you are required to mark so that we are properly informed. CMAC will not prescreen, censor, or control the content of any program. The person submitting a program for cablecast on CMAC’s channels is fully liable for the content of all program material they present The Request For Playback Form includes a clause indemnifying CMAC for any defamation, copyright infringement, or legal action resulting from cablecast of the program. The form will also include a signed statement attesting that the program does not contain illegal material, which may include, but is not limited to any unlawful use of copyright material, any material that violates local, state or federal law relating to obscenity or indecency; any material that is libelous, slanderous or defamatory in character; material which constitutes an unlawful invasion or privacy. CMAC strongly encourages that those submitting programs have signed standard releases from anyone appearing on their program. Sample releases are provided by CMAC. Closing Graphic Identification Produced at CMAC
CMAC encourages, but does not require, producers to include a legible slate allowing viewers to identify the local person or organization presenting the program. This slate would provide viewers with contact information in case of questions or concerns; it must contain the presenter’s name and address. Phone numbers and e-mail contacts are optional. For a reasonable fee, CMAC staff will provide editing and production support for this requirement. Program Submittal Deadlines and Requirements If you need CMAC staff to dub your program to DVD, you must submit the program to CMAC staff one week in advance. If you want CMAC staff to add the closing credits or contact information, then submit the program a week in advance, with the necessary information provided clearly in writing. There will be a posted charge for adding the information slate and for dubbing to DVD. DVDs of live programs and live-to-tape programs should be submitted to CMAC staff immediately following the studio shoot. The DVD and the case must be clearly labeled with the program name, and show number if it is part of an on-going series. Total Running Time, Date completed, and the producer’s name and phone number should be provided. Once a DVD is submitted to CMAC, it is logged into a database, scheduled for airtime, and is not available to the Producer until the current scheduled “run” has been completed. Each program must be on a separate DVD. If you produce a program utilizing CMAC facilities and equipment, you must use our DVD stock, which is available at a very low cost. If you are importing a completed program, you may submit your program on your own DVD stock. How to Get Your Program on DVD If you are bringing a program to us on DVD, it must conform to the requirements on the next page. If you bring us a tape that we have to dub to DVD for you for playback, we will charge a small pre-established fee. The fee rate will be less for members than non-members.
Technical Requirements for Cablecast Transmission CMAC reserves the right to reject or pull from the schedule programs which fail to meet minimum audio and video technical standards. Audio must be audible. The DVD must send a stable signal over the cable system. Programs that do not meet published standards for technical requirements or which lack the proper identifying slate will be returned for correction. Program Length Programs that are14 minutes or less in length are used as “filler” at the end of other programs or may be bundled together in 30 or 60 minute programs. These short programs are more difficult to schedule but may receive more unscheduled airtime since they will be used as filler. There is no guarantee that any submitted PSA will air. CMAC intends to utilize the time between programs primarily for it’s own promotions, for short videos, and for intern-produced work. Transferring Air TimeAirtime may not be assigned or transferred by producers to another program or individual. Program Cancellations and No ShowsA producer may cancel a program or series in writing at any time with written notice to CMAC. A producer who is unable to deliver a program or produce a live program must inform CMAC of the problem at least 24 hours prior to the scheduled airdate. Three cancellations or no shows within a six-month season may result in loss of the regular scheduled timeslot.
CHAPTER 7 PROGRAM CATEGORIES
Different categories of Programs • Access Productions are ones produced using CMAC equipment and/or facilities. • Local Productions are programs submitted and produced by members of the CMAC region (whether a CMAC member or not) that did not utilize CMAC facilities or equipment. Local Productions might include student work, documentaries made by a local resident, animation, community events, or short video projects. These programs may have been made at school, home, at another access center, or in a professional setting. Each Local Production must also have someone who completes the Request For Playback and assumes responsibility for the program. The content considerations spelled out in Chapter 3 apply to Local Productions as they do to Access Productions. CMAC expects and encourages community video producers to submit their work in order to find a venue for their programs. CMAC wants to expand its programming breadth, scope, and quality by actively soliciting videos produced by community members. Local Productions will be scheduled and aired with the same priority as Access Productions. Our franchise agreement with Cox Communications reinforces this priority on locally produced programming of any kind. Local productions must be either submitted on DVD or the submitter must pay CMAC to dub the program to DVD (see page 22). • CMAC Productions are programs produced by CMAC staff and/or interns. CMAC is also responsible for producing or obtaining programming, including acquisition of curated programming, covering local events, and creating local programming which may air on either channel. CMAC staff will produce some programs of community interest for free, as time and funds allow. In addition, CMAC will offer fee-based production services to governmental, nonprofit, and educational organizations. • Import Productions are those programs produced by a person or organization not residing in the CMAC area. Every Import Production must have a local resident who initiates and signs the Request for Playback Form, and who assumes complete liability and responsibility for the program content. This information will be a public record, and, upon requests from viewers, CMAC will provide the information to callers. CMAC will continue to accept Imports. However, they will air less frequently than Access Productions, Local Productions, or CMAC Productions. They will be scheduled according to available airtime at the discretion of channel management. Imports that qualify as a series will also be scheduled according to available airtime. Import Productions must be either submitted on DVD or the submitter must pay CMAC to dub the program to DVD (see page 22). Series Programming Twice a year, in March and in late September, producers may apply for series status, which would allow them a six-month season, starting in April and in October. Requests for series status will be honored if the producer has completed, submitted, and successfully cablecast three individual programs, thereby demonstrating ability to produce or provide programming that meets playback standards. For each six-month season, series producers may request a specific time slot. CMAC staff will make every effort to honor the time slot request, but will also take into consideration other programming priorities as described at the outset of this chapter. Maintaining a consistent series time slot from season to season is not guaranteed. Each series may have a designated Assistant Program Producer, who can act in place of the Program Producer, up to three times in a series run. The purpose of allowing an Assistant Program Producer is to provide continuity for program series during long runs. The Program Producer is not absolved from responsibility by delegating authority to an Assistant Program Producer. An Assistant Program Producer is in charge only if his/her name and contact information is designated in the Program Proposal, if the Producer is unavailable, and if CMAC staff is notified at least 24 hours in advance. Series Episode CancellationIn order to maintain a regular series timeslot, a producer must submit episodes as scheduled. Failure to submit two programs within a scheduled six-month season may result in loss of the regular scheduled time slot and cancellation of the series. CHAPTER 8 PLAYBACK PRIORITIES, PROCESS, AND REQUIREMENTS CMAC maintains the following general scheduling priorities: CMAC will attempt to honor specific requests, but specific channel time, studio slots, and equipment use commitments cannot be guaranteed. CMAC reserves the right to preempt previously scheduled programming in order to cablecast programs that are time sensitive and are of general community interest and public importance. Playback Scheduling Procedures With the exception of live and series programs, channel time will not be scheduled until a program is completed and all information pertaining to the program is submitted to CMAC in writing. CMAC will air each Access, Local or CMAC Production at three scheduled times, preferably once at night, once in the morning, and once in the afternoon. CMAC will commit to air each Import Program once; additional airdates are at CMAC discretion. Programs may be repeated and replayed more than the scheduled times at CMAC’s discretion and as space permits. CMAC reserves the right to replay programs produced by members on either channel, as appropriate. CMAC reserves the right to limit or deny re-runs within six months of original playback. Programs containing adult material will air only in the “safe harbor” hours between Midnight and 5 AM and must contain both a visual and audio warning as previously described in Chapter 3.
CHAPTER 9 CMAC CODE OF CONDUCT We want to develop and maintain a culture of mutual support at CMAC. Members can learn from each other and help each other. Staff assists with coordination and technical problems as well as with skill development. CMAC’s staff and members have a shared goal: to help each member succeed. The people who come to CMAC to be a part of the public and educational access process form a special kind of community. It is diverse and creative and spans many points of view. One thing the CMAC community must hold in common, however, is a set of common standards that we can count on to do our work in this environment. These standards serve to prohibit criminal behavior, respect the rights and property of others, provide for personal health and safety, and protect CMAC’s equipment and facility from abuse and damage. Please abide by these standards at all times while in the CMAC facility. CMAC staff is responsible for maintaining a safe and professional facility environment. Please follow staff direction at all times. These are the central points of our code. Individuals found in violation of these rules will not be allowed to remain on the premises and may be subject to further disciplinary action. The following rules of conduct are in place to help provide a safe, healthy courteous and comfortable environment for all CMAC members while in this facility. Access members must:
There are also important rules to ensure that the equipment is available for other members. Failure to cancel a studio or equipment reservation, mishandling of equipment, late return of equipment, and return of equipment in dirty or mispacked condition are also considered conduct offenses that may result in future equipment and studio reservations being cancelled. Exceptions to these standards must have prior approval from CMAC management. Consequences of conduct violations
suspension of privileges. If the behavior ceases, no further staff action will be necessary. If the action continues, the person will be asked to leave the building and a written warning will be issued, elevating this to a second offense. Second offense – A written warning will be issued advising that any additional offense could result in the suspension of CMAC privileges. If an offensive action continues, the person will be asked to leave the building. Third offense – CMAC privileges will be suspended. Code of conduct suspension periods ordinarily will be for a minimum of thirty (30) days and, depending on the severity of the violation, may increase in lengths as long as a one year suspension. Some conduct violations are more serious than others and may result in immediate privilege suspension. These include, but are not limited to the following:
or suspended user
Members will be held financially responsible for the replacement or repair of any equipment lost, damaged or destroyed while in their care and responsibility. Complete restitution may be required before additional facility use is authorized. Appeal of Disciplinary ActionA member may appeal any written warning or suspension by submitting a written statement to the Executive Director. All appeals must be submitted within 10 calendar days of the date of the disciplinary action. The disciplinary action will remain in effect throughout the appeals process. The Executive Director will investigate the circumstances surrounding the disciplinary action and return to the member a written decision within 10 calendar days from receipt of the written statement by the member. A suspended member may appeal the Executive Director’s decision to the Executive Committee of the Board of Directors by filing a notice of appeal to the Executive Director within 30 days of receipt of the Executive Director’s decision. The Executive Committee of the Board of Directors shall hold a hearing on the appeal within 30 days of the filing of the notice of appeal and shall render its decision immediately following the hearing.
Unlawful Harassment and Discrimination Policy Harassment includes verbal, physical, and visual conduct that creates an intimidating, offensive or hostile working environment or interferes with work performance. Harassing conduct can take many forms and includes, but is not limited to, slurs, jokes, statements, gestures, pictures, or cartoons regarding an employee's sex, race, color, national origin, religion, age, physical disability, medical condition, ancestry, marital status, sexual orientation or veteran status. Sexually harassing conduct in particular includes all of these prohibited actions as well as other unwelcome conduct such as requests for sexual favors, unwelcome sexual advances, or verbal or physical conduct of a sexual nature (like name calling, suggestive comments, or lewd talk). If you believe you or a community member utilizing CMAC’s services has been subjected to any form of unlawful discrimination or harassment, including sexual harassment, you should immediately contact the Executive Director. If you believe that the person perpetuating the unlawful discrimination or harassment is the Executive Director, then you should contact one of the officers on CMAC’s Board of Directors. CMAC will immediately undertake an effective, thorough and objective investigation, preserving confidentiality to the extent possible, and attempt to resolve the situation. If CMAC determines that unlawful discrimination has occurred, the employee involved in the improper conduct will be disciplined, up to and including termination. Appropriate action will also be taken to deter any future discrimination. Retaliation against CMAC employees or any other person for the good faith reporting of possible acts or incidents of discrimination or harassment will not be tolerated. CMAC employees shown to have engaged in such retaliation will be disciplined, up to and including discharge. Workplace Violence Policy If any member or employee observes or becomes aware of any of the above-listed actions or behaviors by an employee, member, visitor, or anyone else in connection with CMAC, he or she should immediately notify the Executive Director or his/her designee. If you believe that the Executive Director may be in violation of this policy, then you should contact one of the officers of the CMAC Board of Directors. Members and employees should notify the Executive Director or his/her designee if any restraining order is in effect, or if a potentially violent non-work related situation exists that could result in violence in the workplace. All reports of workplace violence will be taken seriously and will be investigated If CMAC determines that workplace violence has occurred, CMAC will take appropriate corrective action and will impose discipline on offending members or employees. The appropriate discipline will depend on the particular facts of each case. If violent behavior is that of a nonemployee, CMAC will take appropriate corrective action in an attempt to ensure that such behavior is not repeated. CMAC may forgo disciplinary action on the condition that the employee takes an unpaid leave of absence or may request that the employee participate in counseling, either voluntarily or as a condition of continued employment.
Appendix-Summary of Required Paperwork Project Proposal |
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The Santa Barbara Channels.
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